Dick Ray Master Plumber Heating and Cooling
Review Summary
- Positive experiences: Customers consistently praise the professionalism, knowledge, and friendliness of the plumbers.
- Specific praise for: Sam, Eric, and JR.
- Services performed: Plumbing repairs (leaks, clogs, faucets, garbage disposals), gas line checks, water pressure checks, furnace inspections, and heating and cooling services.
- Key takeaways: Thorough inspections, clear explanations, reasonable pricing, and willingness to work around customer schedules.
- Overall recommendation: Highly recommended and customers plan to use the service again.
Reviews
View All on Google4.9
(76 reviews)
John Chapman
Sam is a very personable man who clearly loves and knows his work. He did an excellent job for us, even though it took him into the evening hours to complete the job. He spent a good amount of time explaining what he would be doing each step of the way and followed up by showing the work he had done. On top of it all, the job was reasonably priced. We couldn’t be happier.
David Sherburne
I have called Dick Ray Plumbing a few times now and they are always professional and willing to work around my schedule. Sam was thorough with his inspection of the issue, understood what work was needed and did a great job. Very much recommend these guys.
Rick Campbell
We had Eric come out to check on a gas line to our stove and found that there was a valve turned off. While Eric was at the home, we had him also check the water pressure and a possible leak in the shower. He did a thorough inspection of both. Found we had high water pressure coming into the home and the shower handle needed a rebuild. He provided a thorough explanation of what was needed and provided a few options. Very friendly and great to work with. We will be using Dick Ray and recommending Eric for any repairs and for other projects.
Lisa Hodges
JR is always amazing. He’s quick to help out and is very knowledgeable and explains things well to clients. I will not use anyone else!
C Burk
Sam was very professional, timely, friendly, and helpful. He installed a new garbage disposal and cleared a major clog in the kitchen in no time! This was an incredible service call and we’ll use Dick Ray again in the future!
Perry Clark
Excellent job done by Eric in replacing old Roman bath style faucet. Worked through the underlying problem with us and was knowledgeable, experienced, and punctual, and communicating well. Will gladly recommend and use again in the future.
P Hardman
Very impressive young man. He enthusiastically provided all the details and results of testing my furnace. He has the drive and curiosity that should take him far in his chosen profession. This young man should be given all the education and promotion possible as he will give back to Dick Ray as a dedicated employee giving excellent customer satisfaction.
Scott Maughan
Eric did a fantastic job!! Very professional and courteous!! I will recommend dick Ray to all friends and family!!